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Bookwhen Instructions

Bookwhen step by step instructions

This explains how to use the 'Bookwhen' service to pay for a subscription, boat and equipment hire, or key hire.

Bookwhen Mobile Phone Link

Choose:

To arrange a subscription start with instruction A
To skip subscribing, but to pay for boat and equipment hire start with instruction C
To skip subscribing, and to skip boat/equipment hire, ONLY paying for key hire start with instruction D

A

Selecting a subscription

For an explanation of subscriptions, refer back to the main Membership and Fees page.

You're probably on the correct page already, but if you aren't seeing subscription options then click/tap the link titled 'MEMBERSHIPS' at the top of the page. (This title is misleading because the page is NOT about club membership.

You should see a page like this. Choose ONE of the subscription options by clicking/tapping the appropriate blue 'Select' button.

There are separate options for paying monthly, annually, and for volunteers, who can reduce subscription costs. The page provides information about each option (see also, the note below).

Don't miss that you can expand the text to read more by clicking the "Read more" link.

Potential volunteers can refer to the volunteering page for more details about volunteering levels.

Now go to the 'SCHEDULE' page by clicking the link with that title at the top of the page. You can't proceed without doing this (the button you think you need to press won't work).

Now choose:

If you want to continue without adding boat/equipment hire and without adding key hire then continue to instruction B.
If you want to include boat/equipment hire then jump ahead to instruction C
If you want to to ONLY add key hire then jump ahead to instruction D

B

Continuing without adding boat/equipment hire or key hire

If skipping boat/equipment hire and skipping key hire, then select the 'Continue without boat hire or key hire' option'.

Now click/tap the blue 'Select' button as shown in the next image here (this should be beside the words 'Continue without boat hire or key hire').

Confusingly this blue button turns into a control with a blue buttons a bit like this:
[-] [1] [+] . Ignore this.

Now jump ahead to instruction E

C

Adding boat/equipment hire

If you haven't yet done so, go to the 'SCHEDULE' page by clicking the link with that title at the top of the page.

To add the annual fee for boat/equipment hire, select this option.

Now click/tap the blue 'Select' button as shown in the next image here (this should be beside the words 'Add annual boat and equipment hire').

Confusingly this blue button turns into a control with a blue buttons a bit like this:
[-] [1] [+] . Ignore this.

Now choose:

If you want to add key hire continue to instruction D
To skip key hire jump ahead to instruction E.

D

Adding key hire

If you haven't yet done so, go to the 'SCHEDULE' page by clicking the link with that title at the top of the page.

To add the fee for key hire, select this option.

Now click/tap the blue 'Select' button as shown in the next image here (this should be beside the words 'Add annual key hire').

Confusingly this blue button turns into a control with a blue buttons a bit like this:
[-] [1] [+] . Ignore this.

Now continue to instruction E.

E

Checking your choices

Click/tap the shopping basket icon at the top of the page.

Check that the options shown match what you want (noting that the 'Memberships' section actually lists subscriptions and not memberships).

Volunteers may have been given a discount code - this can now be added in the obvious box, and the 'Apply' button pressed.

Note that the "Total cost of booking" doesn't take into account that the subscription cost is a repeating amount.

When you are happy that you've selected the right options click/tap the green 'Book now' button.

Now follow all instructions to the end of the page

F

Paying

The next steps are much simpler, and you may not need to follow these instructions so carefully..

On the first page, provide your email address, and click/tap the "continue" button.

On the next page, add your name and details for an emergency contact, and then scroll down the page, ignoring the button that says "Add another attendee".

Complete any relevant additional details as described in the text below the box, then click/tap the "continue" button.

You can check again that you've chosen the correct options - which may well be different to those shown in this image - noting that the "Total cost of booking" amount does not account for the repeated cost of subscriptions.

If appropriate, confirm your understanding that a subscription cost isn't a one off payment by clicking in the little box indicated.

Then click/tap the "Pay by card" button.

Provide your card details and click/tap the "Pay" button.

G

Confirmation

You'll see a confirmation page with a booking reference. There may be some additional messages, depending on the options you selected.

You will receive emails (possibly more than one) with these details and more.

NB: If you've set up a subscription then one of the emails provides a link to allow you to manage/cancel this.

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